10 truths about skeptical employees

I was cleaning my office (!) and came across a speech that a former Bell South leader gave to MBA students at Dartmouth's Tuck School 18 years ago.  Theses truths seem as relevant as ever, and perhaps especially relevant for leaders of rebel employees.

  1. We're smarter than senior managers think we are.
  2. We think senior managers are smarter than they are.
  3. We hate it when you make us feel stupid.
  4. We have short attention spans.
  5. We have long memories.
  6. We're desperate for direction.
  7. We want to be able to think on our own.
  8. We want the company to succeed.
  9. We don't want to leave.
  10. We want to believe.